What if my Inspection Machine (ICT, AOI,
SPI, AXI) or Panasonic PT200 had many
days with an incorrect time?
An incorrect Windows Time causes Log Agent Service to be interrupted until the
Windows time is synced back again.
Once the time is re-synced in Windows, Log Agent resumes uploading data again in
your Organization’s Global KPI’s and existing Grafana Heartbeats and Production
Dashboards.
In certain cases where many weeks have passed, reinstalling Log Agent is required.
Contact help@archsys.io if you have questions about the installation or checking
status.
How to set the time back correctly in
Windows?
1) Right click in the Time display of the Windows Task Bar
@7 de noviembre de 2023 11:33
Windows Time settings requirements for Log Agent + Mexico Announcement 2
2) Select Adjust Date and Time *
3) Make sure you have privileges to change the time configuration or contact your IT
department to apply changes
4) Make sure you set the following requirements:
Turn off or disable Daylight Saving Time or DST
Date and Time (HH:MM) is in sync with the exact local time or as close as
possible
Select AM or PM correctly
Select the Time zone that corresponds to your city
Windows Time settings requirements for Log Agent + Mexico Announcement 3
*The instructions and visual aids shown here will change slightly according to each
Windows OS version
Mexico’s Sites announcement: How to
avoid Windows to mistakenly change time.
Windows Time settings requirements for Log Agent + Mexico Announcement 4
It is a known Windows issue that older Windows OS versions still continue to
mistakenly change the time two times per year after 2022 . For more information,
consult the Mexico 2023 time zone updates now available.
To avoid that undesired change in Windows OS older versions , make sure of three
requirements:
Always turn off or disable Daylight Saving Time or DST
Select the Time zone that corresponds to your city.
Source: https://timeanddate.com/time/change/mexico
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